ORDER & SUBSCRIPTIONS
Can I edit or add anything to my order?
Once an order is placed, we are unable to make changes to the order. However, if you need to update your shipping address or contact information, please contact our customer service team immediately after placing your order.
What do I do if I receive the wrong item in my order?
We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email for further assistance. Include a photo of the item received and the name of the missing item(s). Please double-check the package for
How do I apply promo/discount codes?
To apply a promo or discount code:. • Proceed to checkout and enter your code in the ['Discount Code'] field. • Click ['Apply'] to see your new total before finalizing your order. • Only one code can be used per order. If you’re having trouble enteri
How do I cancel my membership/subscription?
We are happy to assist with instructions on how to cancel your subscription. 1. Login into your account. 2. Click [Subscriptions]. 3. Locate your subscription and click [Manage]. 4. Click [Cancel Subscription]. Proceed to complete the steps to succes
How do I update my subscription items?
We are happy to assist with instructions on how to cancel your subscription. 1. Login into your account. 2. Click [Subscriptions]. 3. Locate your subscription and click [Manage]. 4. Click [Change Items]. Proceed to complete the steps to successfully